The IT Service Delivery Manager is responsible for facilitating the delivery of IT Service Desk, Desk-side support, and End User Compute (EUC) services to the business with a strong focus on communication and customer service. […]
Proven experience in coordinating Service Desk and external service providers, as well as vendors.
Strong and up to date technical knowledge of a broad range of EUC technologies and platforms, including Microsoft M365, SCCM, Intune etc. […]
Manage escalations and enquiries regarding IT support related issues.
Manage procurement of hardware in line with policies and procedures...