As a Customer Service Representative , you will be the first point of contact for customers seeking assistance with government services. Your primary responsibility will be to deliver high-quality support, resolve inquiries, and provide accurate information on a wide range of services. Whether customers are accessing essential services or navigating complex systems, you’ll play a key role in ensuring they have a positive experience. […]
Respond to customer inquiries through multiple channels (phone, email, in-person) with professionalism, courtesy, and accuracy.
Provide clear and accurate information...