The Change Manager is responsible for delivery of effective change outcomes on customer and business change projects/programs. The role partners with business leaders and customer channels to lead the change delivery components ensuring alignment with the program's change management strategy and methodology.
The role will review and analyse stakeholder engagement requirements and the change impacts on people, processes and technology to formulate solutions and change interventions to address the impacts. This change analysis will be collated to enable clear, concise communication to stakeholders...