Working for an industry leading transport company […]
My client is an industry leading Transport company. […]
Manage Salesforce development & platform support teams.
Oversee BAU Salesforce services, ensuring alignment with business needs and IT strategies.
Manage stakeholder relationships, acting as the key point of contact for Salesforce service requests, enhancements, and issue resolution.
Manage vendor resources to maintain and improve platform performance.
Develop and implement service delivery frameworks, ensuring best practices in change management, incident resolution, and system governance...