We don’t sit back and wait for the future to happen, we are out there crafting our own path through new technology, innovation, and investment. We are truly a challenger brand, with challenger spirit.
The Vulnerable Customer Engagement Lead plays a meaningful role in advancing Optus’ dedication to supporting vulnerable customers by leading strategic partnerships, industry engagement, and internal cultural initiatives. The role ensures vulnerable customers receive tailored, trauma-informed support through proactive, accessible, and empathetic service. This includes driving collaboration with external...