The Warranty and Service Administration Officer deliver a responsive, and efficient end-to-end coordination of warranty services. They oversee the integrated delivery of warranty support for HVAC products across the Australian and New Zealand markets. […]
Coordinate with Service Agents, Contractors and customers to prioritise urgent repairs, particularly in critical environments such as hospitals and aged-care homes.
Follow up on all submitted warranty claims to ensure the Service Agent has contacted the consumer. […]
Assisting with monthly reports on open and closed warranty claims ensuring transparency...