We're seeking an experienced Senior CRM Application Support Specialist to join a high-profile project supporting the development of a new Engagement & Relationship Management ecosystem.
This is a hands-on role for a Functional Analyst & Application Administrator who brings proven expertise in configuring and administering the Oracle CX Cloud suite, with a strong focus on Oracle Service Cloud (RightNow). Experience with Oracle Marketing Cloud (Eloqua) is highly desirable.
You'll work closely with cross-functional teams and business stakeholders to translate user requirements into scalable CRM configurations...