Are you an experienced Senior Service Desk Manager that thrives in complex environments where transformation, innovation, and service excellence intersect?
This is your opportunity to lead a large 24/7 Service Desk operation supporting a enterprise workforce across Australia. Based in Brisbane's CBD, this permanent role is pivotal in delivering a high-quality IT support experience and embedding a culture of continuous improvement. […]
Lead and inspire a large team of 30+ Level 1 and Level 2 IT support professionals. […]
Act as a key escalation point for high-impact incidents and complex technical...