You will have empathetic conversations with our customers who are experiencing financial difficulty. You will work with the customer to tailor a bespoke solution to meet their unique financial circumstances, which fits within risk appetite, and your credit delegation (PCAA). […]
Foster collaborative working relationships with counterparts in the Risk, Product, Small Business Banking and Group Credit Structuring to ensure a holistic customer outcome is achieved for customers experiencing financial difficulty. […]
Awareness of relevant industry issues, in particular hardship and financial difficulty...