The ICQA mission is to drive down defects in Amazon’s inventory through development of a data landscape and by focusing on continuous process improvements. This is accomplished through our ICQA standard processes. Our vision is to meet and exceed customers’ expectations, both buyers and sellers, with defect-free order fulfillment. Customers get exactly what was ordered in the best possible condition because the inventory was received, stowed, picked, packed, and shipped in the most effective and accurate way achievable. We execute our strategy through audits, inventory counts (according to SOX...