The role involves talking to stakeholders, must have salesforce to come in and help translate discovery pieces into solutions and working with the developers. Also be involved in supporting salesforce incident360 tickets in a BA capacity helping with backlog issues.
Collaborate with stakeholders to gather and analyze business requirements.
Translate business needs into functional Salesforce solutions.
Develop user stories, process flows, and requirement documentation.
Work with Salesforce developers and admins to implement solutions.
Test and validate changes to ensure business requirements are...