A market leading Australian owned Transport and Logistics company is looking for their next Customer Service Administrator. […]
Respond to customer inquiries via email and phone in a timely and professional manner.
Provide information and updates regarding deliveries, products, and logistics processes.
Assist customers with booking, tracking orders, and resolving issues. […]
Maintain accurate records of customer interactions and transactions.
Identify opportunities for process improvements and contribute to team initiatives.
Follow up with customers to ensure satisfaction and address any concerns...