Team Leader – Customer Service
View Job- Company Maxxia Pty Ltd - View more jobs
- Location2067 Chatswood, NSW, AU
- Job TypePermanent
As a Team Leader – Customer Service you will manage one of our busy Customer Service teams who are answering enquires as they come through our 1300 number as well as our general email inbox from our participants (carers and people living with a disability across Australia) and NDIS Service Providers.
Drawing on your experience working in a frontline telephony environment you will provide support and guidance to the team as well as managing administration, telephony workflows and queues via the allocation of tasks, monitoring of productivity and amending of Workforce Planning schedules as required...
More than 30 days ago from: careerone.com.au
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